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Stockx Yeezy Team pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken or soiled upon arrival.
2. Items received in the incorrect size/color.
We will not accept returns in the following conditions:
1. Items outside the 30 days warranty time-frame.
2. Washed, worn, used or misused items.
1. All returns must be authorized and confirmed by Stockx Yeezy Customer Service Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.
2. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 days.
Return Shipping Costs
We aim to offer services that will benefit all of our loyal customers. All of our other worldwide customers can return to our warehouse. Please keep Contact with Stockx Yeezy Customer Service Team.
All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.
Kindly allow between 3-6 business days for our after sales team to process your request. After this, please note the refund times below:
1st. For credit card refunds, please allow between 7-14 business days for the transaction to process.
2nd. For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.
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If you have any question, pls feel free to contact with our Stockx Yeezy Customer Service Team.
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